1. Introduction

The company takes the privacy and the general safety of every customer extremely seriously. This privacy policy outlines the way in which the company uses the personal identifying information collected and stored from customers and website visitors. Please be aware that the company reserves the right to change this privacy policy at any time without due notice. It is therefore recommended that this document be checked on a regular basis, in order to note any important additions or amendments.

It is the policy of the company never to sell, lend or provide the private information of customers for marketing purposes. We work hard to safeguard the personal identifying information we collect, which includes but is not limited to names, postal addresses, telephone numbers, e-mail addresses and so on.

2. General Information

In the event that the customer chooses to post, publish or distribute any information on our website through blog posts, comments or forum participation, the company accepts no responsibility whatsoever for how the information may be used by others. The information and content featured on our website is freely available public use and therefore eliminates the guarantee of anonymity and confidentiality.

When purchasing the products and services provided by the company, the customer may choose to make the required payment by way of credit or debit card. We work hard to ensure that all payment information submitted in general is safeguarded from illegal access and misuse and we will not share your private financial information with third parties for marketing purposes at any time.

3. Exceptions to our Privacy Policy

The terms and conditions set out within this privacy policy apply to each and every party accessing the company’s website or any of the products or services we offer. Exceptions in which specific terms within this privacy policy may not apply include the following:

Any official request from government or law enforcement authorities for the provision of the personal information of customers. We will only ever hand your personal information over to third-parties if required to do so for legal purposes.

In the event that the company suspects the customer has been engaging in any kind of fraudulent or illegal activity, or has breached the terms and conditions specified by the company. In all such instances, the company reserves the right to handle the personal data of customers in any way deemed appropriate.

4. Cookies

The company may use cookies to enhance the online experience of our customers. Cookies are small files placed on the computer or device used by the customer, for the purposes of storing basic information such as language preferences, preferred products and services, on-site activities and so on. Cookies are used exclusively for the purpose of improving the customer experience and the customer has the option to block cookies by choosing the relevant setting in their chosen Internet browser.

Please refer to the ‘help’ section in the browser of your choosing for more information on how to block and/or delete cookies from your computer. However, for the best possible online experience, we strongly recommend permitting cookies.

5. Information Security

The company works hard to ensure that its systems and the private data held on customers and website visitors are sufficiently protected from unauthorised access, alteration, destruction or disclosure. For the safety and security of all customers, the company uses the latest SSL (Secure Sockets Layer) technology, carries out regular audits on company practices regarding the collection, storage and use of personal data, physically restricts access to important personal data to those who do not require direct access and uses advanced physical and digital security systems to protect customers’ private information.

6. Further Information

We will not share your e-mail address with third-parties to enable them to provide you with unsolicited emails or marketing information in general. However, we accept no responsibility for the extent to which the information your share publicly on our website is used by third-parties.

Our primary website can be accessed without the need to disclose any personal information. Upon doing so, the company will collect and store information including the visitor’s IP address and browsing activities, for the purposes of improving the overall customer experience.

In order to access certain areas of our website and the services we provide, it is necessary to provide th company with more detailed personal information. You are under no obligation to provide us with your personal information at any time, though your refusal to do so may restrict your access to the products and services provided by the company. What’s more, the customer is obligated to provide the company only with 100% accurate, complete and current personal information at the time.

We do not knowingly collect personal data or information from minors.

The company makes every reasonable effort to ensure that the personal data and information collected from customers is kept as safe as possible at all times. However, it is important to note that no security policies or procedures in the world can guarantee 100% protection from every type of attack and the potential for data theft, loss or corruption. As such, the company accepts no responsibility whatsoever for any detrimental consequences that may occur due to the loss, theft, modification, distribution or corruption of their personal information at any time under any circumstances.

In the event that the security to such information/content is breached for reasons outside of our control, you agree to HOLD US HARMLESS and to INDEMNIFY us against any loss, damages, injuries, costs, fees and claims of any and all nature regarding such security breaches.

Prior to accessing any aspect of our website or the services we offer, please ensure you are willing and able to agree to all terms set out within this Privacy Policy and our Terms of Service. Should you be unable or unwilling to do so, you are prohibited access to the company’s website, along with the content, products and services we provide access to.

7. Further Data Collection

The company reserves the right to collect, store and use additional data provided by the customer when placing orders or interacting with the company at any time. For example, we may store your emails, online queries and correspondence in general for the purposes of providing better service and handling future queries more efficiently. Such information will, however, not be sold or in any way distributed to third-parties for marketing purposes.

Please contact us if you should have any questions, comments or concerns about this privacy policy.

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